Privacy Policy
Last updated: May 23, 2026
1. Who we are
Timepow Energy Co., Ltd ("Timepow", "we") operates https://timepow.com. Contact: sales@timepow.com
2. Data we collect
- Contact form and quote requests (name, email, phone, company, message)
- AI chat conversations (session-based, encrypted at rest)
- Analytics: page views, session duration, approximate geography (via GeoIP)
- Technical data: browser type, device, referrer URL
3. How we use data
- Respond to sales inquiries and provide quotations
- Improve website performance and user experience
- Comply with legal obligations
4. Cookies & consent
We use essential cookies for site functionality. Analytics and marketing cookies require your consent via the cookie banner. You may withdraw consent at any time by clearing browser storage or contacting us.
5. Data retention & security
Lead and chat data is encrypted (AES-256-GCM) and retained for up to 24 months unless a longer period is required by law. We use HTTPS, access controls, and regular backups.
6. Your rights (GDPR)
EU/EEA residents may request access, correction, deletion, or portability of personal data. Email sales@timepow.com with subject "GDPR Request".
7. Third parties
We may use service providers for hosting, analytics, and AI chat (DeepSeek API). Data is not sold to third parties.